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Director of Learning and Development Arcadia, CA, Din Tai Fung Corporate (Arcadia, CA)

Director of Learning and Development

Full Time • Arcadia, CA, Din Tai Fung Corporate (Arcadia, CA)
DIN TAI FUNG RESTAURANTS

Job Title: Director of Learning and Development
Compensation: $155,000 - $185,000 Annual Salary
The base salary or hourly wage range for this role will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. Range is not inclusive of potential bonus or benefits. Your recruiter can share more information about the salary range and other factors during the hiring process.

Location: Hybrid, Din Tai Fung - Corporate Office in Arcadia, California


About Us:
Din Tai Fung, a globally acclaimed culinary icon renowned for the art of Xiao Long Bao, is on a mission to create first-class dining experiences through its unwavering commitment to excellence in food, service and ambiance. Originally founded as a cooking oil retail business in Taiwan in 1958 by Bing-Yi Yang and his wife, Pen-Mei Lai, Din Tai Fung was reborn into a humble dumpling and noodle shop in 1972. Today, the Michelin-recognized restaurant brand continues to be family-owned and passed down through generations, with more than 170 locations in 13 countries worldwide.

Since its founding, Din Tai Fung has become synonymous with quality and consistency and known for its warm hospitality and delicacies with authentic flavors. Entering the North America market in 2000, the restaurant brand opened its first U.S. location in Arcadia, California and has 16 locations to-date, offering an upscale yet inviting cultural dining experience. With each restaurant, each interaction, and each bite, DTF aims to bring people together to inspire appreciation of culture.


Benefits and Perks:
  • Competitive Pay & Benefits
  • Employer Contribution for individuals and eligible dependents' medical insurance
  • Dental, Vision, and Life Insurance 
  • Health Savings Account (HSA)
  • Commuter Spending Accounts
  • 401(k) Plan with company match 
  • Employee Assistance Program
  • Discounts through BenefitHub
  • Wellness & Health Reimbursements 
  • Employee Meal Discounts 
  • Opportunities for growth; we love promoting within!



About the Role:
The Director of Learning Content will lead the development and execution of our learning content strategy. This role requires a dynamic leader with experience in restaurant training and instructional design. The Director will oversee a team of content development specialists, instructional designers, and creative media specialists to create comprehensive training programs that support both technical restaurant operations and leadership development.


Responsibilities:
  • Learning Content Strategy and Development:
    • Develop and implement a comprehensive learning content strategy aligned with the company's goals and objectives.
    • Oversee the creation and maintenance of high-quality training materials, including e-learning modules, instructor-led training, job aids, SOP documents and other learning resources.
    • Ensure all training content is engaging, effective, and up-to-date with industry standards.
  • Team Leadership:
    • Lead and mentor a team of content development specialists, instructional designers, and creative media specialists.
    • Foster a collaborative and innovative team environment, encouraging professional growth and development.
  • Instructional Design and Adult Learning Theory:
    • Apply expertise in adult learning theory and the ADDIE model to design effective training programs.
    • Develop university/academy-style training programs that support the career progression of all employees.
    • Ensure instructional design practices are learner-centric and support various learning styles.
  • Technical and Leadership Training:
    • Oversee the development of technical training content for restaurant operations, including food safety, culinary skills, and guest service.
    • Develop leadership development training content for all employees, focusing on skills such as communication, coaching and feedback, and emotional intelligence.
  • Collaboration and Partnership:
    • Partner with the Field Training and Operations team to ensure seamless rollouts, implementations, and execution of training programs.
    • Collaborate with Operations, Human Resources and other departments to identify training needs and develop relevant content.
    • Monitor and evaluate the effectiveness of training programs, making data-driven improvements as needed.

Role Competencies: Situational adaptability, Cultivates innovation, Drives vision and purpose, Attracts top talent, Strategic mindset


Job Requirements:
  • Bachelor's degree in Education, Instructional Design, Human Resources, or a related field; Master's degree preferred.
  • Minimum of 7 years of experience in instructional design, adult learning theory, and program development, with at least 3 years in a leadership role.
  • Proven experience in restaurant training and development.
  • Expertise in the ADDIE model and other instructional design methodologies.
  • Strong leadership and team management skills.
  • Excellent communication, organizational, and project management abilities.
  • Ability to work collaboratively with cross-functional teams and stakeholders.
  • Proficiency in e-learning authoring tools and learning management systems.


NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.


Din Tai Fung is an E-Verify and Equal Opportunity Employer and complies with the Fair Chance Initiative. Din Tai Fung is an Equal Employment Opportunity Employer – M/F/D/V 

Applicant must be 18 years of age or older and able to provide documentation to work in the United States legally. 
Compensation: $155,000.00 - $185,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Join our team and grow with us!

Competitive Pay & Benefits
Din Tai Fung is proud to offer competitive pay, health & life insurance, Health Savings Account (HSA), 401k match, and Commuter Assistance Program.
Upwards Mobility and Growth
Din Tai Fung is a growing company with an ambitious team, offering internal promotion and advancement opportunities.
Wellness & Health
Din Tai Fung prioritizes the health and wellness of all employees. Qualifying positions are eligible for health and wellness reimbursements and our Employee Assistance Program.
Discounts
Din Tai Fung offers meal discounts to encourage managers and employees to enjoy the restaurant with family and friends. Additionally, employees can get exclusive discounts through our Benefit Hub Discount Marketplace.