Assistant General Manager New York, NY, Paramount Plaza (Manhattan, NY)

Future Opening: Assistant General Manager

Full Time • New York, NY, Paramount Plaza (Manhattan, NY)


DIN TAI FUNG RESTAURANTS
LOCATION:
1633 Broadway, New York, NY 10019 (Paramount Plaza)
SALARY RANGE FOR ASSISTANT GENERAL MANAGER: $137,000 - $171,000 annual base salary

The base salary or hourly wage range for this role will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. Range is not inclusive of potential bonus or benefits. Your recruiter can share more information about the salary range and other factors during the hiring process.

BENEFITS FOR ASSISTANT GENERAL MANAGER:
  • Competitive Pay & Benefits
  • Employer Contribution for individuals and eligible dependents' medical insurance
  • Dental, Vision, and Life Insurance 
  • Health Savings Account (HSA)
  • Commuter Spending Accounts
  • 401(k) Plan with company match 
  • Employee Assistance Program
  • Discounts through BenefitHub
  • Employee Meal Discounts 
  • Opportunities for growth; we love promoting within!
JOB PURPOSE: 
The Assistant General Manager (AGM) is responsible for supporting the General Manager in overseeing the daily operations of the restaurant, with a primary focus on front-of-house execution, team leadership, financial performance, and guest satisfaction. The AGM leads and develops the Service Manager and Assistant Service Manager teams while collaborating closely with the Bar Manager to ensure a consistent, high-quality brand experience across the restaurant.

JOB RESPONSIBILITIES:
  • Validate FOH schedules for GM review and ensure compliance with labor standards. Submit people transactions such as promotions, demotions, and other employment changes in partnership with People + Culture. Coach and document corrective actions and performance development for FOH managers and hourly team members. Lead the training and development of Service and Assistant Service Managers to build a strong leadership pipeline.
  • Responsible for conducting interviews, making final hiring decisions for non-exempt BOH staff and assist with the hiring process for managerial roles.
  • Ensure completion and accuracy of FOH operational tasks (opening/closing checklists, service audits) and guest service standards operational platforms.       
  • Teach, coach, and maintain brand standards while ensuring the team is updated on new rollouts, promotions, and changes. Teach, coach, and reinforce brand standards with all FOH staff and leadership. Ensure timely and consistent communication of promotions, menu rollouts, service initiatives, and operational changes. Partner with the Bar Manager to ensure consistent messaging across all guest-facing departments.
  • Collaborate with the GM to develop FOH staffing plans and succession strategies. Assist in implementing strategies to drive key guest metrics (e.g., hospitality scores, table turn times) and operational KPIs. Lead FOH operational meetings and support manager development through clear, action-oriented communication.
  • Train and coach FOH team members to uphold service excellence standards, food safety protocols (as applicable to service areas), and compliance with health department and brand requirements. Review guest feedback reports and collaborate with FOH leaders to develop corrective action plans when necessary. Maintain cleanliness and appearance in all FOH areas.
  • Ensure FOH teams are certified and up to date with required service and safety training. Validate that all FOH employees are trained and proficient in key areas (service steps, POS systems, guest recovery techniques).
JOB REQUIREMENTS:
  • High school dioploma or equvilant; Bachelor's degree preferred.  
  • 2+ years restaurant management experience in casual or upscale casual dining.  
  • Strong financial acumen.
  • High level understanding of full service dining operations.
  • Ability to stand for long periods of time.
  • Ability to lift 20+ lbs. 
  • Comfortable with being exposed to hot and cold temperatures. 

Note:  
This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.

Din Tai Fung is an E-Verify and Equal Opportunity Employer and complies with the Fair Chance Initiative. 

Din Tai Fung is an Equal Employment Opportunity Employer – M/F/D/V. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

As part of our hiring process, Din Tai Fung uses E-Verify to confirm employment eligibility for all newly hired employees. E-Verify is an internet-based system that allows employers to compare information from an employee's Form I-9 to the U.S. Department of Homeland Security and Social Security Administration records. This verification confirms an employee’s eligibility to work in the United States. Din Tai Fung complies fully with all Equal Employment Opportunity laws, ensuring no discrimination based on national origin or citizenship status. Din Tai Fung is committed to employing only individuals who are authorized to work in the United States and who comply with applicable immigration and employment law. As a condition of employment, every individual must provide satisfactory evidence of their identity and legal authority to work in the United States. If the employee cannot verify their right to work in the United States within the time permitted by laws, the Company will be required to terminate their employment immediately. To learn more about E-Verify, please visit: https://www.e-verify.gov/employees.


Applicant must be 18 years of age or older and able to provide documentation to work in the United States legally.
Compensation: $137,000.00 - $171,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Join our team and grow with us!

Competitive Pay & Benefits
Din Tai Fung is proud to offer competitive pay, health & life insurance, Health Savings Account (HSA), 401k match, and Commuter Assistance Program.
Upwards Mobility and Growth
Din Tai Fung is a growing company with an ambitious team, offering internal promotion and advancement opportunities.
Wellness & Health
Din Tai Fung prioritizes the health and wellness of all employees. Qualifying positions are eligible for health and wellness reimbursements and our Employee Assistance Program.
Discounts
Din Tai Fung offers meal discounts to encourage managers and employees to enjoy the restaurant with family and friends. Additionally, employees can get exclusive discounts through our Benefit Hub Discount Marketplace.